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Case
Study - Osbournes Nightclub.
TOSHIBA TEC &
Norcom Group install new tailor made EPoS system for
new Inverness based Osbournes Nightclub.
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| The Challenge |
Norcom Group chose Datasym.PoS
point of sale software to run on TOSHIBA TEC’s
ST-60 integrated touchscreen terminals due to the numerous
features and ease of use of the software, and the build
quality and reliability of the hardware.
To enable a smooth operation during
Osbournes opening period, extensive staff / management
training was undertaken by a team of Norcom software
engineers prior to the opening and the same team was
on site for ‘go live’ night.
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| The Solution |
| Renowned for it’s
great acoustics (accomplished by ensuring the venue is
totally sealed), Osbournes Nightclub needed an EPoS system
that was planned well in advance to ensure that cabling
allowed easy access for future maintenance. Faced with
this challenge, Norcom Group liaised closely with the
club’s management six months prior to it’s
opening, to design and configure a tailor made solution
that would provide an installation which would guarantee
future maintenance was not a problem, and give the management
the control system the club needed. |
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| The Benefits |
| The real benefit from the solution
has been in the improved management control with
full reports on stock, pricing and club performance
readily available. With up to date and accurate sales
information available, the management can quickly and
easily monitor the performance of different lines, cost
of sales promotions and overall financial performance
of the club, confident in the accuracy of the information!
Commenting on the solution, William
Spark, General Manager said “Norcom have designed
and configured a system which is easy to use, reliable
and provides all the information to give us the management
control vital to run the club as efficiently and profitably
as possible. In our industry back up support with out
of hours cover is essential and the careful planning
gone into the cabling installation gives us the assurance
that future maintenance work can be carried out quickly
and easily. We will certainly be using the same system
for any future venues.” |
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